Privacy Policy

1. Overview

At inlai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services. By using inlai, you consent to the practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company)
• Waitlist sign-up details
• API configurations and agent settings you create
• Communications with our support team

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest. We are SOC 2 compliant and undergo regular security audits.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time by contacting us.

6. Third-Party Services

We may use third-party service providers to help us operate our business and the platform. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, update, or delete your information. To exercise these rights, please contact us at privacy@inlai.co.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@inlai.co.